HP printer offline problem is definitely faced by every printer user once in life. It is not a big problem, the printer show offline when there is any communication issue between printer and network. You can clear it easily by taking some troubleshooting tips given below. Read the entire blog properly to resolve the problem.
Why is My HP Printer Offline?
There are several reasons behind the HP printer offline problem.
Connection Problems
Any issue of connection is the main cause behind offline printer. This issues is damaged and loose USB wires (if you are using wired connection), printer unable to connect with WiFi and Wrong network settings of the printer.
Driver Issues
The most common problem of offline printer is outdated and corrupted firmware of the HP printer. Here you need to update the latest drivers of the printer from the official site of manufacturer.
Printer Settings
If you are not set the printer as the default printer, and do the wrong printer settings, then you face the problem of HP printer offline. This occurs when you are use number of printers.
Printer’s Issues
The problem of Hp printer offline is also arising when the printer not gets proper power supply or in sleep mode and printer need updated firmware.
<h2>HP Printer Offline Fix
Above we discussed about the reasons due to which the problem of HP printer offline is occur. Now you can explore the solutions to solve this problem.
Basic Tasks
Start form the basic, first of all check the all the physical connection of the printer such as USB cables and power cables. Then restart the printer to fix some minor technical issues. Also check on the printer’s display for any error.
Network Settings
Ensure that the HP printer is connect to the right WiFi network, if it is not, then reconnect the printer and connect it to correct wifi. And most important set the printer as a default printer on the computer
Driver Updates
To update the drivers of the HP printer, use the steps given below:
- Go to the Device Manager on the computer.
- Choose the printer on the given list of devices.
- Right click on the printer name which you want to update driver.
- Then click on the Update Driver or Update Driver Software.
- Select the search automatically for driver updates.
- Now you need to follow onscreen instruction.
- It automatically detects the drivers and restarts the printer.
Reset the HP printer
If your problem is still exist after follow the above given methods, then you need to reset the printer to restore it factory default settings. Steps are:
- Turn off the printer and plug out the power cable.
- Then wait for 30 seconds.
- Turn on the printer again, and press the Resume button for 10-20 seconds.
- A light is start blink on the printer.
- When it turns solid or off, printer is reset.
This way you can reset the printer. After reset the printer, do perform the HP Printer Setup process again.
Conclusion
In the above blog, you explore several reasons behind the problem of HP printer offline, and also learned how to solve this problem by following the simple methods.